TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Re: The Holy Wars -- LAME! From:Lisa Higgins <lisarea -at- DRUAK -dot- DR -dot- LUCENT -dot- COM> Date:Thu, 8 Jan 1998 14:01:51 +0000
While I completely understand that it's difficult to work with
technophobes, it might do you some good to try to see the dissenter's
perspective.
I've been in the situation all too often where management decides to
"standardize" by handing all their writers what, in terms of
relevancy, amounts to a sea anemone and a bottle of I Can't Believe
It's Not Butter spray and demands that they use these tools and
nothing else.
Maybe this writer is afraid or unwilling to learn something new.
Maybe he's just bigoted. On the other hand, maybe he has some serious
reservations about the applicability and stability of the software
that's been chosen for him.
I don't see any indication that anyone has asked this guy why he
feels the way he does, but I see plenty of indication that he's being
judged pretty harshly.
> I also suggested that they keep the most vocal opponents in
> positions where they have little authority.
WHAT?!?!???!!!
> Well, what do you think? Did I do the right thing by telling the mangers to
> crush the holy war people? I feel kind of icky about being the guy who told
> them to reprimand these people. I feel like a nark.
Uh, yeah. You're a narc.
You may well have had a problem to deal with here, but it could've
been handled MUCH more diplomatically than by tattling on people and
telling upper management to keep them in non-authority positions.
You've obviously got some issues with the one guy, but haven't given
any indication that they're well-founded or even work-related, for
that matter.