TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Re: Use of the First Person From:"Huber, Mike" <mrhuber -at- SOFTWARE -dot- ROCKWELL -dot- COM> Date:Thu, 5 Feb 1998 09:37:03 -0600
No, it doesn't. What it does is take the focus off the perpetrator.
There are times when that is a good thing, but (when used for bad news)
at best it changes the reader's attitude from directed anger to general
malaise. And when the reader has already given a name to his pain, it
can make things much worse.
When writing an unpleasant message, a detectable weasly tone is an
extremely bad thing, and the passive voice sounds weasly, at least to
some audiences.
---
mike -dot- huber -at- software -dot- rockwell -dot- com
Home: nax -at- execpc -dot- com
>-----Original Message-----
>From: Annalee Foster [SMTP:scripta -at- gj -dot- net]
>
>Jane Bergen wrote:
>
>> FWIW, I think we (there I go) technical writers are often too paranoid
>> about using the passive. Most grammar/composition texts allow it when
>> you want to diminish the impact of the actor.
>>
>
>I'll go along with that. Sometimes you can really complicate an issue
>by trying to force an active voice. The passive voice also helps to
>soften what the reader may view as an unpleasant message. Depending on
>the audience and the purpose of the document, the passive voice can be
>our friend...
>