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Subject:Re: Template problems? From:Geoff Lane <geoff -at- GJCTECH -dot- FORCE9 -dot- NET> Date:Thu, 12 Feb 1998 21:25:51 -0000
Marcia,
I had this problem just two days ago -- it turned out to be a corrupted
Normal.dot file. Just rename your Normal.dot and restart Word. Word will
create a new Normal.dot and, hopefully, the problem will disappear.
HTH,
Geoff Lane
geoff -at- gjctech -dot- force9 -dot- net
>I am experiencing an annoying problem, and am looking for clues and =
>suggestions. I'm using Word 97 on Windows NT. Sometimes when I try to =
>open a document, I get an error message:
>
>"Word cannot open this document template (C:\PROGRAM =
>FILES\...\PDFWRITER97.DOC)".
>
>I click on OK, then I get this message:
>
>"Word cannot open the existing "|_| "=20
[remainder snipped]
