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Jason wrote:
1. Do you need to be an electrical engineer to tell someone how to use
their VCR?
2. Do you need to be an expert in networking protocols and
programming
to explain to users how to use their e-mail programs?
AMEN BROTHER! (excuse the yelling, I just REALLY agree)
Lisa Comeau
IS Super-User/Trainer
Canadian Standards Association
comeaul -at- csa -dot- ca
