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Subject:TWs as customers (was: Not Being Included) From:Tracy Boyington <tracy_boyington -at- OKVOTECH -dot- ORG> Date:Wed, 27 May 1998 08:24:28 -0500
Hutchings, Christa wrote:
> I agree with Tracy - write Whirlpool and compliment them on their
> documentation. Also tell them that you noticed that they omitted the
> name of the person(s) who created that excellent documentation and you
> feel that the writers deserve credit, along with everyone else listed.
Personally, I wouldn't go quite that far. I don't think it's that
important that our names appear on what we write -- not in this
particular case, anyway. But I do think it's important that we, as
customers, let businesses know that we appreciate good documentation.
> On the other hand, I'm wondering if the docs were produced by
> contractors. That might explain their omission from the list.
In that case, they should have included credits in their contract --
it's good advertising! ;-)
