Format for receiving document reviews

[Visnja Beg <vbeg -at- JETFORM -dot- COM>]

Hi,

I was wondering if anyone out there in technical-writing-land has the
magic answer to what is the best way to receive comments from
developers/engineers on the documents you write.

Specific questions I would like answered are:
*       Is there a good method for an online review. For example, for
help files, we don't want anyone mucking around with our .RTF files -
what are other options for adding comments to help panels?
*       How about an online review of FrameMaker documents - is there a
tool that we can use to put "post-it" type notes on the document pages
but that are easy to delete from the document afterwards?
*       Do any of you use the method of printing out documents and
asking the reviewer to write their comments directly on the paper?
*       How have you dealt with the "unresponsive" reviewer?
*       How do you ensure that you do receive comments back from the
reviewer in a timely manner?
*       Do you have any examples good and bad experiences with reviews
of your documentation? Please share!

Thank you for any information and help you can give me.

Sincerely,

Visnja Beg
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Visnja Beg                                                     Phone:
(613) 751-4800 ext.5705
User Education                                             Fax:
(613) 751-4864
JetForm Corporation
mailto:vbeg -at- jetform -dot- com
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