Re: Re[2]: LEARNING TOOL (30-day free trial!!!)

Subject: Re: Re[2]: LEARNING TOOL (30-day free trial!!!)
From: Scott Gray <scotty -at- CM -dot- MATH -dot- UIUC -dot- EDU>
Date: Thu, 16 Jul 1998 20:47:20 -0500

Do NOT assume that these messages are intended to INSTRUCT. These
messages are a DEFENSE of attacks made by other rather pompous members of
this list . The instruction is by example at my website.


Scott Mills Gray
scotty -at- cm -dot- math -dot- uiuc -dot- edu
http://www.useractive.com



On Fri, 17 Jul 1998, Bruce Ashley wrote:

> Scott. Do you realize how pompous and arrogant you sound.
>
> On this list we discuss issues and move forward.
>
> Quantum leaps according to Saint Scott might be better received if not
> given from on high.
>
> You forget that as Technical Writers we are usually the main instrument for
> change within most companies and by the very nature of our work we
> constantly look for better and more efficient ways for users to receive our
> messages.
>
> This includes manuals, tutorials and the occasional slap around the ears.
>
> The one thing it does NOT include is the talking down to those we wish to
> instruct.
>
> As you seem to have forgotten even THIS basic rule, how good is the rest of
> your 'bible'.
>
> Bruce Ashley
> OZ
>
>
> Scott Mills Gray wrote:
> >
> > You are all missing my intent and purpose for posting to this group.
> > I don't need to post to this group for marketing reasons. I already
> > have over 15,000 users and a few Tech writers won't make a hill of beans
> > for me in that department.
> >
> > I intent for being on this group and several others like it, is that I
> > would like to influence you in some small way to open your minds to a new
> > way of teaching and learning. With our computers we are no longer
> > restricted to just TELLING our users how to do this or that, but we can
> > help them to discover for themselves.
> >
> > This is the reason I sent the testimonials! These are people (I have
> > thousands more!) who have learned something, and were moved enough to
> > write and thank me. How many people on this list have such testimonials
> > to THEIR documentation??
> >
> > If you are thinking of writing INTERACTIVE documentation, make it
> > USERactive. Give them an environment to experiment in, to take chances
> > in, and most of all to create in.
> >
>
>
>




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