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>So we need another attack plan. I want to "wean" these folks off of
my
>help, but we still have quality issues to tackle. How can I provide
>useful support without simply becoming a crutch?
Keep raising your rates until
(a) You no longer mind doing it, or
(b) They decide they'd better learn to do it themselves. ...RM
Richard Mateosian <srm -at- cyberpass -dot- net> www.cyberpass.net/~srm/
Review Editor, IEEE Micro Berkeley, CA