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Subject:Re: "Wish" in tech docs From:Lydia Wong <lydiaw -at- FPOINT -dot- COM> Date:Tue, 21 Jul 1998 15:44:13 -0400
Gina,
A very wise editor named Dana Gillihan at IBM once told me a little saying:
"At IBM there are no 'wishes' or 'desires,' only 'wants' and 'needs.'"
I've kept that quote in mind ever since! I think it's a good rule to follow.
Lydia
-----------------
Lydia Wong
Technical Writer
FarPoint Technologies, Inc.
Morrisville, NC USA
www.fpoint.com
-----Original Message-----
From: Gina Hertel <Ghertel -at- ALPHA88 -dot- COM>
To: TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU <TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU>
Date: Tuesday, July 21, 1998 2:43 p.m.
Subject: "Wish" in tech docs
>In my response to my previous example, some list members said they would
not
>use the word "wish" in technical documentation. How would you rephrase
>this, for example?
>
>Step 1: From the Destination List, click on the Destination you "wish" to
>edit.
>
>Gina Hertel
>Manager, Technical Communications
>Alpha Technologies, Inc.
>ghertel -at- alpha88 -dot- com
>(732) 980-1800 Ext.749
>
>
>
