Re: Screen shots within numbered steps, OR at the end?

["Benson, Tasha" <Tbenson -at- UNIFI -dot- COM>]

I'd suggest doing it in 2 parts.  Part 1 - tutorial with steps and screen
shots.  Part 2 - 'how to' with just the steps.  This way, the 1st couple of
times the user goes through the steps, they have everything they need to get
started, and once they've done it a few times they can use the abbreviated
version.

Tasha Benson                    Phone: 978-551-7417
UNIFI Communications, Inc.      Fax: 978-551-7417
900 Chelmsford Street
Lowell, MA 01450                        <mailto:tbenson -at- unifi -dot- com>

"After all, when you come right down to it, how many people speak the
same language even when they speak the same language?"   Russell Hoban


-----Original Message-----
From: Nickel, Joyce [mailto:jnickel -at- PAC -dot- BLUECROSS -dot- CA]
Sent: Tuesday, July 28, 1998 1:40 PM
To: TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU
Subject: Screen shots within numbered steps, OR at the end?


I'm writing a user manual for beginners (not techies).
I've included screen shots within the numbered steps. The idea is to
include the illustration along with the instructions. The problem is
that my list of five short steps now takes three pages. The effect of a
numbered list is kinda lost between all the illustrations. An option is
to put all the illustrations at the end of the list. I think this would
look more organized, but personally, I hate flipping pages to follow
instructions.
I appreciate any thoughts on this from the tech writing gurus out there
. . .
Joyce Nickel, Documentation Manager, Pacific Blue Cross, Burnaby, BC
Jnickel -at- pac -dot- bluecross -dot- ca