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<snip>
> Programmers were fired in part because
> they were not good about reviewing their parts of the manuals.
>
> The writers
> opinions were sought out about the interface and our opinions were taken
> seriously. If it was really hard to document, it was probably poorly
> designed. What can we do about that? How can we redesign it to make it
> work
> better?
>
I remember when I was in this situation!
The software engineers would approach me and ask me, a lowly technical
writer, how the user interface should be designed.
The program manager told me she had extra money in the budget if I needed it
for documentation.
I was glowing in my glory!
Then I awoke to my cat licking my face.
It had all been a dream...
Regards,
Barry Kieffer
Technical Writer
MBD Customer Documentation
Tektronix, Inc.
