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| -----Original Message-----
| From: Technical Writers List; for all Technical Communication issues
| [mailto:TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU]On Behalf Of David M. Brown
| Sent: Wednesday, August 05, 1998 3:19 PM
| To: TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU
| Subject: Re: Troubleshooting Documentation
|
|
| David Knopf wrote:
| >
| > Actually, "WebHelp" from Blue Sky Software, included in the last two
| > versions of RoboHELP, enables the familiar TOC-Index-Search mechanism
| > for HTML-based help. And because WebHelp is a Java applet, not an
| > ActiveX control, it does not depend on the user having Internet
| > Explorer installed. It's been tested successfully on many platforms
| > in both major browsers.
|
| As I understood Blue Sky's marketing materials, WebHelp works only
| for folks with Java-enabled browsers. My goal was to create a nicely
| formatted "back of the book"-style index that is accessible to all
| people using all browsers.
An excellent goal and no doubt useful in many situations! Yes, WebHelp does
require a Java-enabled browser and, for developers needing to accommodate
browsers that don't support Java or users who have disabled Java in their
Java-enabled browsers, WebHelp would not be the best choice. Most of our
clients can rely on the presence of a Java-enabled browser, but that's
certainly not the case in all situations.
