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Subject:Re: value of technical communication From:Dave Whelan <dwhelan -at- PANGEA -dot- CA> Date:Thu, 1 Oct 1998 09:37:35 -0500
Florita Sheldon needs evidence of the cost-savings that technical writing
brings to a corporation.
There is an excellent article on "Measuring the Value Added by Technical
Communication" by Jay Mead in the August '98 edition of STC's Technical
Communication journal. The article shows that good technical communication
can not only cut costs, but also increase sales. Mead quotes from several
surveys and gives an extensive bibliography.
