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Re: Measuring the Value Added by Professional Technical Communicators
Subject:Re: Measuring the Value Added by Professional Technical Communicators From:THERESA VARNAU <TVARNA -at- PARKNET -dot- PMH -dot- ORG> Date:Wed, 7 Oct 1998 09:50:22 -0500
Mark Baker wrote:
>>I know of no studies, and I doubt the contribution of tech writers could be
generalized in any meaningful way.<<
Forgive me if this is already been answered, but I'm on digest and I'm behind!
There was a study published - Ginny "Janice" Redish was the Project Director for a study in 1993 and 1994. If you can lay your hands on one, the Feb. 1995 issue of the STC Journal had a series of articles and case studies devoted to this topic. It's Volume 42, Number 1.
Together, Ginny and Judy Ramey have done a lot of work in this area - by now, they may have a book out about this.
Hope this helps,
Theresa
Theresa Varnau
Parkland Health & Hospital System
Clinical Information Systems
6300 Harry Hines Blvd.
Bank One Tower, Suite 304
Phone: 214-590-4739
Pager: 214-786-6831
Fax: 214-590-4420
tvarna -at- parknet -dot- pmh -dot- org
