Re: Soapbox Time

Subject: Re: Soapbox Time
From: Chris Hamilton <chamilton__ -at- YAHOO -dot- COM>
Date: Mon, 19 Oct 1998 13:14:41 -0700

Bob Maxey wrote:

>>>>>I see it [poorly educated people] as a big problem and it needs
to be thought about and looked at by anyone who needs to communicate
with others.


Beyond thinking about it and looking at it, what should we do? Is this
a problem of reaching our audience, improving the candidate pool for
entry-level positions, or both?

If it's reaching our audience, it seems like we have two choices:
account for it in our documentation or not. If we account for it,
we're making it possible to people to perform with that level of
knowledge (or lack thereof) which might add to the problem. If people
are comfortable, no one will force a change. If we don't account for
it, we fail one of our important directives: support the reader as
completely as possible. But if we keep giving them fish, they'll never
learn to fish.

If it's the entry-level candidate pool, do we just keep throwing them
back until we find someone who's not an intellectual minnow or do we
go down to the local university's techcomm program and raise hell (or
both)?


==
====================
Chris Hamilton
chamilton__ -at- yahoo -dot- com (double underscore)


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