Need Help, Quick!!!

[David Dubin <David_Dubin -at- BESTSOFTWARE -dot- COM>]

Again thanks to all who responded. It was a matter of needing ammunition in
the form of hard responses for a confrontation with a superior that had
other ideas on training documentation. I pretty much figured how the
answers would be, because that is how I am currently developing our
courseware. Only one set of answers was outside my norm, and that was
number 3. Below is a compilation of the answers and thanks to all once
again!!

David Dubin

In this survey, 47 people sent in answers. Some people did not answer all
the questions so I took the total number of answers for a particular
question and used it as the basis for the percentages for all answers. Each
answer is, therefore, a percentage of the total number of each responses to
that question. I have listed them in descending order.

1. Would  you describe steps with bullets, numbers, or some other form of
   enumeration?
   Numbers - 98%

2. How many different types of enumerative devices (excluding numbers)
   would you put into a training manual?
   One to two - 67%  I took this to mean two levels of bullets
   As many as necessary - 17%

3. Which would you rather use?
   Click the XYZ button - 59%
   Click XYZ button - 33%
   Click on the XYZ button - 8%

4. Other than quoting titles, do you use italics, and if so, for what?
   Yes - 76%  No - 24%
   Emphasis - 29%
   Introduce a new item - 24%  (There were seven other instances reported)

5. Forgot the question after putting in the setup, sorry  -I'm over 50 ;-}

6. Would you enclose any of the following elements in a box in the text or
   instructions?
   No - 91% To make it certain, 9% even said NEVER.

7. Do you use underlining?
   98% said no and of that number, 9% said NEVER. However, underlining was
   used for hypertext reasons.

 From ??? -at- ??? Sun Jan 00 00:00:00 0000=