Training Plan and Materials

["Michelle J. Nolan" <mjn -at- NOLANGROUP -dot- COM>]

I am an independent technical writer, and have been working with a
particular client for almost a year.  To date, I have completed a software
User Guide and Technical Manual for this group.  The client is now asking
for end-user training on the same software package.

The client has requested that the training sessions be one day in
duration, and be offered in various locations across the country.  The
morning session will consist of group instruction.  I will be team
teaching with a subject matter expert.  The afternoon will be reserved for
one-on-one instruction and assistance.

I am looking for input on how best to proceed with developing a training
plan and materials.  The person I will be team teaching with is located
3000 miles away, and we will have to develop the materials and content
long distance.  In particular, given the short schedule for training (I
will only have the entire group for one morning), I am anticipating that
the accompanying documentation will need to be considerable..  It will also
need to stand on its own, since I am anticipating that not everyone who
needs training will be able to attend.  Some will need to handle this in
self-study mode.

Any assistance and/or words of wisdom would be greatly appreciated.
Thanks in advance-

Michelle

Michelle J. Nolan
The Nolan Technology Group, Inc.


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