Re: Combination user manual and training guide

[Don Timmerman <timmerma -at- IPDLINK -dot- IPD -dot- ANL -dot- GOV>]

<Combination user manual and training guide
<Author:  Cristina Ward <ward -at- SERVICEWARE -dot- COM> at ipdlink
<Date:    12/2/98 3:07 PM
<
<
<I was wondering if anyone could point me to some books or websites about
<developing a combination user manual/training guide. Due to a resource
<shortage among the Training and Documentation groups, we are trying to come
<up with a way to pool the resources between these two teams. Does anyone
<have any experience with this?
<
<Thanks for your help,


     * * * * * * * * * * * Replay Separator * * * * * * * * * * *

     I started my professional career as a high school industrial arts/voc
     ed teacher, became a technical trainer in industry, and then switched
     to tech writing.  Along the way, I've done a lot of curriculum
     development.  My advice is *not* to combine these two documents.  They
     have separate function and are used differently.  If you have no way
     of creating two separate manuals, go for the user manual and use it in
     training.  I've attended many technical training sessions where this
     method was use.  It's not the best way to train but my experience has
     been that technical training has always been give a lower priority
     than technical writing.

     Don Timmerman, dtimmerman -at- anl -dot- gov
     Argonne National Laboratory (near Chicago)


 From ??? -at- ??? Sun Jan 00 00:00:00 0000=