TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Re: Information Mapping From:"Christian, Cathy" <Cathy -dot- Christian -at- PSS -dot- BOEING -dot- COM> Date:Mon, 21 Dec 1998 08:54:16 -0800
The name Information Mapping is all that is "private" about this company. I remember some posts a while back that detailed the origins of this concept. Meanwhile, whatever name you call it, (I call it structured documentation) I think it is worth it to take the course - if nothing else, you'll have another tool for your skill set. You can tailor the style to fit your audience - the concepts stay the sme. That's what I love about it, and why I do not call it Information Mapping
.
I worked for a Seattle utility who mapped all their documentation. The manuals now sell nationwide to other utilities because they are so clear, easy-to -read, and the guys in the field can now make sense of what the engineers want them to do.
Cathy Christian
Technical Writer
425-237-6205 6C-FC
Seattle, WA mailto:cathy -dot- christian -at- boeing -dot- com
You don't need to fear the darkness; all you do is light a candle.
> ----------
> From: Daniel Wiltshire[SMTP:dwiltshire -at- PNMT -dot- COM]
> Reply To: Daniel Wiltshire
> Sent: Monday, December 21, 1998 8:47 AM
> To: TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU
> Subject: Re: Information Mapping
>
> Documents written in the IM method have a clear and easy-to-follow format.
> I run across examples regularly. However, having never taken any IM
> training, I'm reluctant to start using it on our documents. (A former
> colleague talked management into paying his tuition for IM training, and
> then left the company a few months later, taking all the background and
> expertise with him!)
>
> One specific question I have about the method is,
> -- how does one designate cross-references within the text ? --
> For example, "For details on how to set up x, y, and z, see Section 2.4.2
> "X, Y, and Z Setup." Most IM documents I've seen don't include such
> numbered section headings. Our current documentation guidelines, which I
> developed, uses the outlined section numbering format.
>
> Is it worth the $1000+ tuition, plus travel expenses, to learn these fine
> points? If I'm going to ask the company to pay my way, I better have a
> bulletproof justification. I didn't run across anything on their website
> that would back me up in this effort. If the method really is private,
> where else may I learn it besides Information Mapping Inc.?
>
> Thanks,
> Dan
>
>
>
>
>
> John Cornellier <cornelli -at- CLAMART -dot- SRPC -dot- SLB -dot- COM> on 12/21/98 11:12:29 AM
>
> Please respond to John Cornellier <cornelli -at- CLAMART -dot- SRPC -dot- SLB -dot- COM>
>
> To: TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU
> cc: (bcc: Daniel Wiltshire/PNT/PUSA)
> Subject: Re: Information Mapping
>
>
>
>
> IM appears to be a school where you learn a method for organizing
> information. IMO, IM appears to take a method which is public and then
> privatize it for their own profit. Analogously, is someone who learned to
> swim the Australian Crawl at the Four-Star International Academy of
> Swimming
> necessarily a better swimmer than someone who learned it at the Y? No. I'm
> not saying IM's courses aren't value for money, but I regret the
> implication
> that there's something intrinsically better about having learned a method
> chez them.
>
> anonymous wrote:
> > don't be threatened by IM. It's just a tool.
>
> To me, IM poses the following threat: we should be hired on the basis of
> what we can do, not on some nebulous qualification. It would be bad if
> managers became convinced that all techwrs needed an IM certificate. (OTH
> this would be very desireable for IM's shareholders).
>
> FWIW http://www.informationmapping.com/ contains the following blurb:
> "helps
> clients ensure that workers and managers have the right information
> available at the right time to do their jobs correctly and make effective
> decisions. Our seminars and consulting services help you design and develop
> effective documentation, SOPs, and user guides ? print or online. And we
> can
> help you plan and implement strategies for keeping critical information>
> accurate, reusable, current, and accessible."
>
> John Cornellier
>
>
> From ??? -at- ??? Sun Jan 00 00:00:00 0000==
>
>
> From ??? -at- ??? Sun Jan 00 00:00:00 0000==
>
>