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Subject:JOB: Entry-level tech writer From:Victoria Thomas <Thomas -at- FIRSTTRUST -dot- COM> Date:Tue, 5 Jan 1999 14:47:41 -0700
Contact information included at the end of this message.
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Position title and number of openings: One permanent, entry-level position for a Documentation Associate (technical writer), starting salary at $25,000.
Date job opening closes: January 20, 1999
Must fill position by: February 15, 1999
Company name: First Trust Corporation
Job location: Downtown Denver
Background information for the company:
First Trust, is the nation's largest independent trust company for self-directed retirement plans. First Trust administers more than 217,000 IRAs and business retirement plans with more than $11.57 billion in assets. As the trustee of self-directed retirement plans, First Trust keeps account records, conducts IRS reporting and provides quarterly statements that reflect the status of each investment.
First Trust is a wholly owned subsidiary of FISERV, INC. (NASDAQ:FISV), headquartered in Brookfield, Wis. Fiserv is an independent provider of financial data processing systems and related information management services and products to more than 5,000 banks, credit unions, mortgage firms and savings institutions worldwide. Visit web sites at: http://www.firsttrust.com/, http://www.fiserv.com/.
Job responsibilities:
The Documentation Associate creates or maintains the various forms of written and electronic documentation in conjunction with Information Services procedures and projects. This may include but is not limited to procedural documentation, software user guides, online help and intranet web pages.
Assists in all phases of the writing cycle which includes assessing the project, submitting the project proposal, identifying the tasks, and creating and revising the written work under the direction of a Specialist or Senior Specialist. The Documentation Associate is responsible for the completion of these tasks as part of a team with moderate supervision.
Works with various software applications to create documents in on-line and hard-copy formats. Uses versioning methods to revise and maintain documentation.
Required experience/qualifications:
Beginning to intermediate skills with Microsoft Windows 95 and MS Word.
Must have excellent writing and verbal skills. Must be able to work in a team environment, handle multi-tasking, meet deadlines, possess aptitude for learning, maintain positive working relationships, organize and prioritize own projects.
Desired experience/qualifications:
Undergraduate degree in Technical Journalism, Communications, English or related field
MS FrontPage, basic understanding of HTML, RoboHELP, Doc-to-Help
Aptitude in software, hardware and computer systems related to an Information Services environment.
Contact:
Send resume by mail, but preferably by email or fax in Microsoft Word or Rich Text Format to:
Carla King
717 17th Street, Suite 2600
Denver, Colorado 80202
Email: cking -at- firsttrust -dot- com
Fax: 303-294-5743
