TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Re: Protocol recommendation for e-mail From:Peter Lucas <peterlucas -at- EARTHLINK -dot- NET> Date:Thu, 7 Jan 1999 10:36:58 -0800
Try using some kind of Inbox Assistant in your e-mail program to filter
incoming messages and send them to a separate folder. This will at least
work for messages coming from the techwriter list and other e-mail lists.
>Hi everybody,
>
>I would like to recommend that we as professional communicators begin a
>protocol for the subject line of e-mail. Whenever we send private
messages,
>we should begin the subject line with the name of the addressee--(e.g.,
>Subject: Dave--I need a quick answer to a question)
>
>Because I subscribe to this and a couple of other groups I receive more
than
>200 messages per day. Most of you do not receive that much mail yet, but
>chances are, in a few years you will. I will occasionally receive irate
>e-mail from people who are upset that I have not answered a query addressed
>specifically to me. Because I receive so much mail, I too often miss
>important messages addressed to me but with non-descript subject lines.
>
>I request that my students begin the subject line with my name, and
whenever
>I address a message to a specific person, I always begin the subject line
>with his or her name. I always get responses.
>
>As technical communicators (communications specialists) we are in a
position
>to take the lead in solving this problem.
>
>Whadda' ya' think? If you have a reply, please reply off list. Otherwise,
>please consider the suggestion. It makes sense to me.
>
>Dave Hailey
>