Re: ISO 9000 Documentation Standards - Replies

["Daniel G. Dresner" <daniel -dot- dresner -at- NCC -dot- CO -dot- UK>]

> John Mackin [jmackin -at- flm -dot- se -dot- fujitsu -dot- co -dot- jp] said:
>
> There is an ISO standard for end-user documentation (application programs,
> not basic software or middleware).  It covers content and structuring of
> information, providing a list of what information should be included in
> what sequence.  Since it was approved in the early 80's it may be out of
> date, and I know of no one who is using it.
>
> Unfortunately I don't know it number.  I think its title was "End User
> documentation for Computer Applications."  You should be able to find it
> on the ANSI web site.
>
> [ ISO/IEC TR 9294:1990 - PCW ] ??

I am currently co-editing a new ISO standard for Software user documentation.
It will be an amalgamation of two British Standards BS 7649 (paper) and BS
7830 (on line). See http://www.bsi.org.uk/bsis/index.htm

and http://www.iso.ch/ for  ISO/IEC DIS 15910 Information technology --
 Software user documentation process
Hope this helps.
Best wishes



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