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Newton's Telecom Dictionary is a useful reference, but beware that it is
not without its flaws. Some of Harry's explanations are less than
precise, which I attribute more to careless and rapid writing than to
incorrect information. For example, he implies that ARU and IVR are
synonymous, which they are not--ARU refers to a device and IVR to an
application or technology (ARU is synonymous with VRU).
Despite these little bugs, however, it's well worth the thirty bucks.
Lin
--
Linda K. Sherman <linsherm -at- gte -dot- net>
Computer programming, technical writing, web development
phone: 1-727-842-6756 fax: 1-727-842-6853