TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Re: Docs for non-english speakers From:Bob Morrisette <writer1 -at- SABU -dot- EBAY -dot- SUN -dot- COM> Date:Wed, 24 Feb 1999 15:39:25 -0800
> Date: Wed, 24 Feb 1999 16:12:27 -0700
> From: Robert Maxey <Bob_Maxey -at- MTN -dot- 3COM -dot- COM>
> Subject: Docs for non-english speakers
> To: TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU
>
> How many of you create written work instructions for assembly of products?
> Do you use photographs rather than more words? We have a large number of
> non-English speakers at work, and creating a document they can understand
> is a real chore at times.
>
> Just curious,
>
> Bob Maxey
> 3Com
>
> From ??? -at- ??? Sun Jan 00 00:00:00 0000==
At Sun we use photographs, but in some cases a line drawing
shows the instruction better. We create the photographs with
a digital camera or camcorder. It is handy to shot an assembly
on tape and then play in on your workstation and decide what
frames to capture.
The lady in the office across from me designed an illustrated
check list keyed to numbered photographs. It is a fold-out
that goes with the work instruction. They liked it so much
she received a nice cash bonus.
Bob Morrisette
writer1 -at- sabu -dot- ebay -dot- sun -dot- com
