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Subject:Re: time to write question From:Sharon Burton-Hardin <sharonburton -at- EMAIL -dot- MSN -dot- COM> Date:Sun, 28 Feb 1999 09:53:19 -0800
Indeed, the PDF files I am sending him for review have DRAFT in big letters
across the page. And they will until I get paid. I know that much. I work
with large and small firms and really have never had much problems. I have
had friends who have so I am generally cautious but optimistic, however.. My
trusting nature.
I am hoping that he will come around. I suspect that he just needs to be
educated. I can do that. Even if he bails and brings in another writer. He
will have this problem with any writer he brings in. He pays programmers to
fix broken code...
And the copy is incredibly clean, really. Icons placed, custom graphics,
etc. And the examples are good. This really is a good manual, especially for
the money.
sharon
Sharon Burton-Hardin
President of the Inland Empire chapter of the STC
www.iestc.org
Anthrobytes Consulting
Home of RoboNEWS(tm), the unofficial RoboHELP newsletter
www.anthrobytes.com
Check out www.WinHelp.net!
See www.sharonburton.com!
-----Original Message-----
From: David Demyan <dbdemyan -at- WORLDNET -dot- ATT -dot- NET>
To: TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU <TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU>
Date: Sunday, 28 February, 1999 9:48 AM
Subject: Re: time to write question
|Sharon wondered: "Is this rate of work extraordinary? ...
|Do you charge clients to make edits?"
|
|One of the reasons I hesitate to take work from small firms
|or entrepreneurs who have developed consumer software
|is their unwillingness to pay for the extra time these projects
|always involve. Ninety-five percent of my work is with big
|firms, three percent is with a small firm I know and trust,
|and the other two percent are mistakes I have made by
|taking on small clients such as the one you now have.
|
|Sharon, we all know that the amount of work you described
|(and, if I know you, the exceptional quality of the first draft)
|was way above and beyond what the client paid for. To
|complain about the five hours of editing time is just his way
|of saying, "Now let's see if you can get your invoice paid."
|
|One final thing: If the client withholds payment (all of the
|warning signs are there), then you should withhold the final
|delivery.
|
|Best of luck in this unhappy quest.
|
|Dave.
|
|--
|* - * - * - * - * - * - * - * - * - * - * - * - * - * - *
|David B. Demyan dbd -at- mendem -dot- com
|Mendem Concord, Inc. http://www.mendem.com
|Warren, New Jersey 888-753-8500
|
|
|From ??? -at- ??? Sun Jan 00 00:00:00 0000==
|
|