Re: RoboHTML 7 difficulties...

[William G Meisheid <wgm -at- SAGELINE -dot- COM>]

Opal,

You can check for yourself by going to www.documentation.com and querying
the RoboHELP List archive.

________________________________________________________
William Meisheid "Thoughts still and always in progress"
WUGNET/Help Authoring Forum Sysop & Microsoft MVP
Certified Baltimore/Washington area RoboHELP Training
Sageline Publishing  410.465.1548 Fax: 410.465.1812
http://www.sageline.com  email: wgm -at- sageline -dot- com



-----Original Message-----
From: Technical Writers List; for all Technical Communication issues
[mailto:TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU]On Behalf Of Opal Gamble
Sent: Friday, March 05, 1999 1:11 PM
To: TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU
Subject: RoboHTML 7 difficulties...


Hello,
I've upgraded to RoboHTML 7 from version 6.00.010. An existing document uses
virtual folders extensively, and converting them to standard folders has
caused errors, and missing folders (the new folders exist in Windows
Explorer, but not in RoboHELP). I've called Blue Sky (6 times) and they are
working on it.
Has anyone out there upgraded and had difficulties with the swap from
virtual to standard folders? (Blue Sky claims that no one else has reported
this problem.)
Does anyone have any suggestions about how to deal with the folder problem?
Thanks!
Opal

----------------------------------------------------------
Opal A. Gamble
Junior Technical Writer
Descartes Systems Group
(519) 746-6114, extension 2391

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