Re: Styles for User Guides

Subject: Re: Styles for User Guides
From: Sharon Burton-Hardin <sharonburton -at- EMAIL -dot- MSN -dot- COM>
Date: Sun, 4 Apr 1999 10:29:54 -0700

As a starting point for a new template, no, I don't see the problem,
necessarily. But the problem I do see is using the same template because the
new client doesn't have the time/money to spend on a new one.

This is an interesting discussion. I wonder if there are any attorneys out
there who would like to chime in about intellectual property.

sharon

Sharon Burton-Hardin
President of the Inland Empire chapter of the STC
www.iestc.org
Anthrobytes Consulting
Home of RoboNEWS(tm), the unofficial RoboHELP newsletter
www.anthrobytes.com
Check out www.WinHelp.net!
See www.sharonburton.com!

-----Original Message-----
From: Sean Wheller <Sean -at- MAIL -dot- MEDIAONEIT -dot- NET>
To: TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU <TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU>
Date: Sunday, 04 April, 1999 10:23 AM
Subject: Re: Styles for User Guides


|I don't see any problem with using existing templates as a starting
|point for future projects.
|
|In most cases the development of a template to a customers taste
|requires input from more than one person in the organization. If you are
|lucky you only have to deal with one person, but at most you have to
|deal with five or six people. Accommodating everyone's preferences can
|take a great deal of time, which in turn relates to cost.
|
|I find that most well established companies have, thankfully, already
|defined styles and personalities of there own. While the startup
|customers are just in a hurry to get the documentation in the box.
|Especially if they have a new product and are already on tight or
|backlogged development schedules. These customers are focused on the
|content and not the "lip gloss". They want a cost effective solution and
|could not be bothered, for the time being, with additional nuisances.
|
|NO I am not saying that "lip gloss" is not important. I am just saying
|that sometimes you have to be practical. So if you have a good template
|and the customer does not mind using it with a little modification - go
|for it. Providing the original templates are not patented or protected
|by law. If the template is protected and you decide to use it without
|change, then I can understand there may be a problem. Once modified, I
|find it hard to believe that any patent or law will stand in court.
|
|
|Sean Wheller
|sean -at- mail -dot- mediaoneit -dot- net
|
|
|From ??? -at- ??? Sun Jan 00 00:00:00 0000==
|
|


From ??? -at- ??? Sun Jan 00 00:00:00 0000=



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