TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Re: Styles for User Guides From:Sharon Burton-Hardin <sharonburton -at- EMAIL -dot- MSN -dot- COM> Date:Tue, 6 Apr 1999 10:07:24 -0700
As a matter of fact, I charge a different rate for template development.
That let's us all know that this is a special thing that has to be done when
the client doesn't have one to use. And I make it clear that they own this,
which they never have questions about, since they paid for the effort and
the result.
And I regularly steal good or interesting ideas I see elsewhere! I will not
have all the good ideas!
sharon
Sharon Burton-Hardin
President of the Inland Empire chapter of the STC
www.iestc.org
Anthrobytes Consulting
Home of RoboNEWS(tm), the unofficial RoboHELP newsletter
www.anthrobytes.com
Check out www.WinHelp.net!
See www.sharonburton.com!
-----Original Message-----
From: Eric L. Dunn <edunn -at- TRANSPORT -dot- BOMBARDIER -dot- COM>
To: TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU <TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU>
Date: Tuesday, 06 April, 1999 9:53 AM
Subject: Re: Styles for User Guides
|How does this relate? Well, if you have a template in Word or Frame that
|will suit the client's needs then you can low ball your competitors by not
|charging the client start up costs (the time to create the template). If
|the client requires a complex and new solution then they must pay for new
|template development. This is after all, time you are devoting to them.
|Unless the client is specifying that you supply a template to them at the
|of the contract I would even argue that this should be an additional cost.
|You are after all providing them with a major part of the tools to put you
|out of a job next time they need work done.
|None of the above applies to proprietary logos or artwork, that would be a
|completely different ball game.
|
|Eric L. Dunn
