TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Re: Help : graphics or function keys From:Connie Giordano <CPGLJG -at- AOL -dot- COM> Date:Sun, 18 Apr 1999 07:53:33 EDT
Shannon,
A lot of this depends on what your users do. I have a group of users that
are VERY data entry oriented--they want the function keys, accelerators and
shortcuts, not the mouse. They get doc that explains what they do from the
keyboard perspective. We bracket the key name or sequence -- Press [CTRL+
A], using the plus sign to indicate simultaneous, and the comma to indicate
sequential.
BTW we set up our help system with a navigation intro, keyboarding versus
clicking, and the major sections for each module contain links and popups to
remind them when they need it.
