Cross Platform Issues

Subject: Cross Platform Issues
From: Robert Maxey <Bob_Maxey -at- MTN -dot- 3COM -dot- COM>
Date: Thu, 22 Apr 1999 16:24:52 -0600

Victoria Nuttle wrote:
>
> Seems like the best thing to do for cross-platform support using
> WebHelp is to give the option of a single, non-java and plain old web
> page for people to fall back on. Realisticly, it should be a part of
> any Web-based help system as nothing will ever work perfectly all the
> time and at least it gives you a fall back. If possible, a nice
> start page that gives people an option of a java or non java site is
> always a good idea. A link back to a HTML page of a TOC ...


Absolutely correct. Web page authors want to load their sites up with all
kinds of stuff that is not needed or desired. Especially in a page that
offers Technical Support of one form or another. Eliminate all Java,
Animated Gifs and other stuff that creates problems. Design smart and test
it on several versions of IE and Netscape. Get a good HTML reference that
shows you what tags applicable to each major browser and version of each
browser.

Don't forget WebTV and Opera...

Bob Maxey
3Com

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