Job: Atlanta Techwriter

["Turner, Holly (ISSAtlanta)" <HTurner -at- ISS -dot- NET>]

Hello, I posted these openings several weeks ago, but I'd like to post it
again for anyone that may have missed it...

We have several job openings in the Atlanta (Perimeter) area for
full-time, permanent writers.  Our products are technical, client-server
applications.  We write for a techie, administrator-type audience.
Full-time telecommuting is not an option, so you must be willing to relocate
to Atlanta.  Applicants must have US or Canadian citizenship because of US
encryption laws.  Now, on to the good stuff... :)

Internet Security Systems, Inc. (ISS) is a great place to work.  It is the
"pioneer and leading supplier of adaptive security management systems,
providing enterprise-wide information protection software."  Although we are
no longer a small, start-up company, we maintain our renegade attitude, and
management is committed to keeping ISS a fun and innovative place to work.

Opportunities abound for professional development.  In the Technical
Publications department, we attempt to use the most technologically advanced
tools and formats.  Currently, we produce HTMLHelp, WebHelp, and some
WinHelp help systems.  We are investigating XML.  Our printed documentation
is produced with FrameMaker.

We need writers who:
- are technical,
- crave learning about their products, and
- understand how to translate technical information into something useful
  to the reader.

Is that you? :)

The formal job description is at the bottom of this message.  If you are
interested in the position, e-mail your resume to me at hturner -at- iss -dot- net -dot- 

> Thanks!
>
> -Holly
>
> Position Title:       Technical Writer
> Position Location:    Atlanta
> Position Description: The Technical Publications team is responsible for
> designing, developing, and maintaining SAFEsuite's Getting Started Guides,
> User Guides, and online Help.
>
>       This Technical Writer will be involved in developing and writing new
> product publications as well as enhancing and maintaining existing
> documentation. This Enterprise product contains many applications,
> including third-party software that must also be documented. The writer
> will not be responsible for the entire project, but will write about
> certain pieces of the project alongside other writers. The technology
> includes browser-based and Java applications and C++ client server
> applications.
>
> Key Responsibilities
> - Learn quickly in very technical environment
> - Have a team attitude
> - Focus on solutions, rather than problems
> - Take initiative to gather information from SMEs
> - Have the ability to become a SME for your product
> - Know RoboHelp or other HAT (Help Authoring Environment)
> - Develop HTMLHelp with RoboHTML or other tool desired
> - Have working knowledge of FrameMaker desired
> - Have working knowledge of HTML desired
> - Have some knowledge of JavaScript helpful
> - Assist Technical Writers, Quality Assurance staff, and others as
> necessary to document, test, and understand developed products and
> components.
> - Must be able to communicate clearly both verbally and in writing.
>
> Knowledge Requirements
> - Online help design
> - Information Mapping or other documentation methodology desired
> - Client server environments
> - Network communication protocols
> - Familiarity with encryption helpful
> - Other Internet Security-related knowledge helpful
> - Risk management knowledge helpful
> - Relational databases, such as SQL Server helpful
>
> Qualifications
> - Bachelor's degree in Computer Science, English, or Journalism or
> relevant equivalent experience required.
>
> Other Requirements
> Targeted Start Date:  ASAP
>
> =====================================
> Holly Turner
> hturner -at- iss -dot- net
>
> ISS Connect - International User Conference - May '99
>
> Internet Security Systems, Inc.
> http:\\www.iss.net
>
> Adaptive Network Security for the Enterprise
> =====================================
>


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