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Subject:Re: Errata for procedures From:"Metzger, Lucinda" <cmetzger -at- DUKANE -dot- COM> Date:Fri, 11 Jun 1999 11:16:48 -0500
We do this as well. We also put the appropriate page number on the
sheet, preceded by an A (e.g. if the sheet corrects page 5, the sheet
shows page number A-5), print the sheet on colored paper, and instruct
the user to stick it in his/her manual. (Our manuals go into 3-ring
binders.) The colored paper makes it stand out, and makes it easier for
tech support to determine whether or not the user has the errata sheet.
("Do ya see any blue sheets in your binder? Ya do? Have you bothered to
READ the blue sheets? It addresses the exact problem you called me
about." But I digress...)
-----Original Message-----
From: Wil Gaffga [mailto:wil -at- GIBBSCAM -dot- COM]
Sent: Friday, June 11, 1999 10:57 AM
To: TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU
Subject: Re: Errata for procedures
I say go with A. It is a single sheet of paper but as a full sheet it
will
not be lost as easily as a small note. Give the user the section over
again,
a small section of data can be too confusing.
