Solution to to Postscript Driver Problem

[Warren Singer <Warren_Singer -at- VOCALTEC -dot- COM>]

Thanks to everyone for their help and suggestions. The solution was simple
- I deleted the AdobePS 4.3. driver and the PPD file and replaced them with
older versions. This solved the problem of dropped letters.  I would highly
recommend to anyone with similar problems to avoid using of the AdobePS
4.3. driver, since there seems to be several bugs with this version of the
driver.

--- Warren Singer <Warren_Singer -at- VOCALTEC -dot- COM> wrote:
> I have been experiencing some frustrating problems when producing the
> postscript files for our FrameMaker and MS Word manuals. When I print the
> postscript file and open it using Ghostview or convert it into a PDF
using
> distiller, pages are systematically missing certain letters, which for
some
> reason have been dropped. If I try reprinting to a poscript file again,
the
> exact same letters are missing. Usually, these are letters at the end of
a
> title or the last letter in a sentence.
> There are two major fonts that we use for most of the manuals (Garamond
for
> the text style and Ariel for Titles) - I don't know if it could be a font
> problem.
> At the moment things are desperate, since I have over twenty different
> manuals - some in FrameMaker and some in Word - that have to be printed
by
> the end of the month.
>
> This problem started soon after I installed the latest version of
> Framemaker (5.5.6) including the enclosed postscript printer files,
> distiller files, acrobat files etc. I can't go back to the old version,
> since all the files have been updated.
> To try and solve this problem, I've tried the following, without success
> (in order of desperation!):
>
> 1. I've tried restarting the PC and printing the files, making sure that
no
> other applications are open, in case this is a memory problem (my system
is
> a 277Mhz Pentium PC with Windows 95 and with 64 MB RAM and over 200 MB
free
> hard disk space. Usually there is at least 70% resources free when I
print
> - so this doesn't seem to be a memory problem).
> 2. I've tried fiddling with the postscript settings - for example making
> sure that the option to "send fonts as outlines" is checked, and in the
> font substitution table, checking that all the fonts are sent as
outlines.
> Also, I've selected "printing for portability" (which is supposed to help
> in cases of memory problems). I've tried changing the settigns  as
> recommended by our printing house.
> 3. I've tried reinstalling Framemaker and all the postscript files.
> 4. I've gone to the Adobe site and looked for information that could help
-
> there's lots of information, but nothing specific to my problem. The only
> thing close was a description of a poblem of dropping letters when
printing
> from a PDF file to a normal printer.
> 5. I've tried installing the drivers from the Adobe download site, but
this
> only made things worse.
> 6. I've tried to create the poscript file on another PC, but it resulted
in
> the same problem.
> 7. I've tried printing in both Frame and Word, with similar results.
> 8. I've tried using different drivers. These include: HP LaserJet 4V/4MV,
> Scitex Dolev 400 PS L2 , and Scitex Dolev 400 PSM L2 which are the
drivers
> that our printing house has recommended we work with. Other drivers don't
> print properly or at all.
> 9. I've tried reinstalling the entire operating system and all program
> files !!! (this included installing an absolutely new hard disk)
>

Sincerely,

Warren Singer


 From ??? -at- ??? Sun Jan 00 00:00:00 0000=