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Thanks to all who responded to my plea for guidance. I got a lot of helpful
information, as well as templates, TOC's, document plans, etc. -- you guys are a
great bunch!
We have a meeting this afternoon, and I'm going to pitch the idea of using
Microsoft's style guide (hate to admit it, but they did a really nice job with
that) as a general guideline and writing up a short glossary of terms and
conventions that would be particular to our manuals.
Thanks again for all the help -- I just hope I'll get to respond in kind
sometime soon!