TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
I am working on the documentation for a new product release. The last
release came with the following titles available as .doc, .html, and
.pdf files:
Administrator's Guide which includes installation instructions
User's Guide
Tutorial
My inclination is that three formats of the each document is, at best,
confusing. How do you provide documenation (pre-printed, files be
printed by the user, online only)? And in what format do you provide
this documenation?
Please respond off list and I will post a summary.
Thank you,
--
Joan Melgaard
Mirror Worlds Technologies http://www.mirrorworlds.com