TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Words to Use/Words to Avoid From:Julie Johnston <juliajaj -at- MEGSINET -dot- COM> Date:Mon, 26 Jul 1999 17:44:02 -0500
My department is working on developing our online documentation thru
RoboHELP HTML. Can anyone direct me to resources for words to use/avoid
in technical writing. I searched the archives, but wasn't able to
locate anything. We're trying to avoid words with negative connotation
& include more "user-friendly" words. Has there been any usability
studies done on this topic? Thanks for all your help & have a great
day!