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Change your sentence structure to active. WHO DOES the following up?
For example:
"The Technical Wizzo Department is committed to a 24-hour query response
time; all new problems will be documented within 60 days of the original
call."
...or whatever!
Good luck,
km
> -----Original Message-----
> From: Sarah Wigsr [SMTP:wigser -dot- sarahb -at- KENDLE -dot- COM]
> Sent: Tuesday, July 27, 1999 11:22 AM
> To: TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU
> Subject: wording help
>
> Hi all,
>
> I've been staring at this one too long and would appreciate any
> suggestions:
>
> I don't like the following phrase: ...problems or issues are followed up
> on
> and documented. Any ideas for the followed up on wording?
>
> TIA,
> Sarah
>
> From ??? -at- ??? Sun Jan 00 00:00:00 0000=
> =
>
>