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> -----Original Message-----
> From: Julie Johnston [SMTP:juliajaj -at- MEGSINET -dot- COM]
> Sent: Monday, July 26, 1999 6:44 PM
> Subject: Words to Use/Words to Avoid
>
> My department is working on developing our online documentation thru
> RoboHELP HTML. Can anyone direct me to resources for words to use/avoid
> in technical writing. I searched the archives, but wasn't able to
> locate anything. We're trying to avoid words with negative connotation
> & include more "user-friendly" words. Has there been any usability
> studies done on this topic? Thanks for all your help & have a great
> day!