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Subject:Re: Document reviewers? From:"Jeanne A. E. DeVoto" <jaed -at- jaedworks -dot- com> To:"TECHWR-L, a list for all technical communication issues" <techwr-l -at- lists -dot- raycomm -dot- com> Date:Thu, 2 Sep 1999 12:51:41 -0700
At 7:06 AM -0700 9/2/99, Kevin Feeman wrote:
>[...]who should review manuals?
>I would assume:
>- SMEs
>- Marketing
>- Quality Assurance
>- Peers (if you have them or an editor)
If you're writing for a new version of an existing product, tech support
people can be extremely helpful reviewers. They'll give you front-line
knowledge of where users get mixed up that cannot be had any other way.