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> I this that process maturity is one reason for frenetic activity
> occurring, especially as deadlines are approached, and long hours being
> worked. I would say that it is only an element of the problem.
>
> Clearly, if staff do not have the necessary skill to do a task efficiently
> it will take longer and if a department is understaffed initially,
> workloads will increase dramatically.
>
> Phil Saum
>
> -----Original Message-----
>
> It has been my observation that, within the software industry, the average
>
> total hours worked per week is inversely related to the organizations
> Process Maturity Level. That is, as the Process Maturity Level decreases
> (moving from 5 to 0), the avg number of hours worked increases. Has this
> been your experience also?