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A co-worker asked me to send this inquiry to both WINHLP-L and TECHWR-L.
Thanks,
Roy M. Jacobsen
Documentation Supervisor
Great Plains
1701 38th Street Southwest
Fargo, ND 58103
USA
"Hey Dad?"
"Yeah?"
"Is there people on other planets?"
"I don't know Sparks, but I guess I'd say that, if it's just us, it
seems like an awful waste of space..."
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Hi all:
My boss had a great question the other day. When he was planning a trip to
Norway, he ran across the Fodors Web Site http://www.fodors.com/ptpbegin.cgi
where he could build his own customized travel guide and print it out. He
filled out a series of questions on what he was interested in, and the site
built a customer book that he could print out. It contained all the
information he requested.
Is this something that could be done with online documentation? Is anyone
doing it? For example, a user fills out a survey and builds his or her own
custom documentation based on their role (we have a large, enterprise-wide
documentation set), what tasks they're working, and maybe their experience
level. Has anyone discussed this type of role-based software?
Most importantly, is this something that could be done using HTMLHelp? Other
tools?
Cheers,
Julie Deutz
Internet documentation/Global Development
Great Plains Software
218-236-8970
701-281-3740