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OK. I have an anecdotal experience - where is the research on this sort of
stuff!. When I wrote manuals for a large unnamed developer of nearly
everything, I did the manuals for a printer. I used a step 1 when there were
no other steps. Customer support got calls asking where the rest of the
steps went. When we redid the manual for the next release, I made them one
step bullets. We got no more phone calls about this issue.
I have never numbered one step procedures again.
sharon
Sharon Burton-Hardin
President of the Inland Empire chapter of the STC
www.iestc.org
Anthrobytes Consulting
www.anthrobytes.com
Check out www.WinHelp.net!
See www.sharonburton.com!
Snip
| I don't know how this happens. If you folks have actually had the
| experience of seeing a book with single steps numbered "1" and were
| honestly thrown off by it, I would be more impressed by the argument. But
I
| _have_ seen two different books without numbered single steps and been
| pretty thoroughly thrown, you know, to the extent of having to stop and
| hunt for other step-type lists, study them to be sure they were supposed
to
| be the same even though one was numbered and one wasn't, etc.
|
