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Subject:Re: Who dreams up these things? From:"Anthony Markatos" <tonymar -at- hotmail -dot- com> To:intrepid_es -at- yahoo -dot- com, techwr-l -at- lists -dot- raycomm -dot- com Date:Tue, 28 Sep 1999 12:21:16 PDT
Andrew Plato said:
Why do you need a process to work? Can't you just write the manual? I
mean - how XXXXX hard is it to write a manual. I'm a moron and I do it all
the time.
Tony Markatos responds:
The objective in technical communications is not to write a manual the way a
moron would. It is to create clear, concise, end-user-focused
documentation.
Creating such documentation is difficult. It is very difficult (if not
impossible) when the design staff does not follow a disciplined process.
Software created in an ad-hoc fashion is always very primitive.
Tony Markatos
(tonymar -at- hotmail -dot- com)
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