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If the result is that they are rapidly turning out software that requires
"hundreds of thousands of pages of documentation", I'd say there is still
something seriously wrong. ;-}
>At 06:35 AM 9/29/99 -0700, John Posada wrote:
SNIP...
>I can say that the results were that much more
>software went out on time with less defects and
>from mid-70% customer satisfaction rating to mid-90's.