TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Thoughts on reproducing what's on screen From:"Leslie Johnson" <custcomm -at- cadvision -dot- com> To:<techwr-l -at- lists -dot- raycomm -dot- com> Date:Fri, 1 Oct 1999 16:15:39 -0600
Hey all!
I've been following this discussion with interest (like a lot of other
people), and I've noted some really good possible solutions. I'd like to add
one more to the pot:
We worked around this dilemma for a particular contract by working with the
client to select the 6 or 7 most-used reports, then we carefully built
sample data around the reports and created a tutorial book that taught the
users to create/reproduce those reports. In the process of creating the
reports, the user (incidentally - OK, actually very carefully planned)
learned how to use the software.
We had excellent usability results from this book, and in fact, won an award
for it at the STC convention in Anaheim.
