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> questions, its not that I dont have question I just
> ted to do alot of
> research and already have them answers. So my
You don't have THEIR answers. What's important is not
the answer, it is how they answer it.
Q: I noticed you have some patent issues before the
courts. Anything I should be concerned about?
A1: What patent disputes? (bad answer)
A2: No we don't (bad answer)
A3: I'm glad you asked that question. In 1993, we
...<knowledgeable, calm, professional answer>. (good
answer
BTW...this was a real-life question I asked, A3 was
the real-life answer I got, and I worked for them for
a happy, mutually productive year.
=====
John Posada, Merck Research Laboratories
Sr Technical Writer, WinHelp and html
(work) john_posada -at- merck -dot- com - 732-594-0873
(pers) jposada01 -at- yahoo -dot- com - 732-291-7811
"The art of creating software that is usable by individuals is a communication skill. It is not a programming skill."
--Bill Atkinson, creator of MacPaint and HyperCard
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