TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:RE: Designing a new help system -- Oh boy! ...ugh From:"Donna Marino" <domarino -at- earthlink -dot- net> To:<TECHWR-L -at- lists -dot- raycomm -dot- com> Date:Thu, 2 Dec 1999 10:16:44 -0700
Rene,
Screen shots are really intended for printed documentation, not online help.
As Kathi pointed out, the user will already be at the screen in question, so
including it in the online help is just redundant and confusing.
Also, including screen or menu shots in the online help makes
internationalization a nightmare. Keep the help simple and avoid using
graphics; it will make the translation process much easier.
