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Re: Paths to Seniority - from technical support to technical writing?
Subject:Re: Paths to Seniority - from technical support to technical writing? From:"Melissa Nelson" <melmis36 -at- hotmail -dot- com> To:techwr-l -at- lists -dot- techwr-l -dot- com Date:Thu, 05 Jul 2007 10:37:44 -0400
>"Mary gives some good advice here. If I were working in tech support,
>and wanted to move into technical writing, I would find an excuse to
>write a document whether on company time or not, and then use that as
>an excuse to write a few more. That makes it easier to show the next
>company your abilities, because as Mary noted if the current company
>doesn't "need" a technical writer it's unlikely they'll invent the
>position."
Chris makes a very good point! The girl from technical support who moved
into the technical writing position after I left, did so because when
someone called in for support, if the steps to fixing their problem were not
documented, she would document them. This gave her something concrete to
show when the position opened and it helped her hone her writing skills.
Melissa
>From: Chris Borokowski <athloi -at- yahoo -dot- com>
>To: techwr-l -at- lists -dot- techwr-l -dot- com
>Subject: Re: Paths to Seniority - from technical support to technical
>writing?
>Date: Thu, 5 Jul 2007 07:32:39 -0700 (PDT)
>
>Mary gives some good advice here. If I were working in tech support,
>and wanted to move into technical writing, I would find an excuse to
>write a document whether on company time or not, and then use that as
>an excuse to write a few more. That makes it easier to show the next
>company your abilities, because as Mary noted if the current company
>doesn't "need" a technical writer it's unlikely they'll invent the
>position.
>
>--- Mary Arrotti <mary_arrotti -at- yahoo -dot- com> wrote:
>
> > It is *possible* to move into technical writing from technical
> > support.
>
>http://technical-writing.dionysius.com/
>technical writing | consulting | development
>
>
>
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Create HTML or Microsoft Word content and convert to Help file formats or
printed documentation. Features include support for Windows Vista & 2007
Microsoft Office, team authoring, plus more. http://www.DocToHelp.com/TechwrlList
True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity! http://www.helpandmanual.com
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