I've recently launched my latest user documentation survey which you can find at http://tiny.cc/smgkc

Please do take part (it will only take you five minutes), and please pass this invitation on to anyone who might be interested. I'd especially like to get feedback from people who use the user documentation that comes with gadgets and software, as well as from people who create the documentation. That means I am asking members of Techwr-l not only to complete the survey themselves, but to invite all their readers - clients, customers and colleagues - to take the survey as well.

I have carried out similar surveys in 1999, 2003, and 2008, and I have included some comparative results in presentations I have given recently at various industry events. This is an informal survey, and has no pretensions to scientific rigour, but I think it does help identify some trends.

Thank you very much,

David Farbey
david@farbey.co.uk
http://www.farbey.co.uk
http://twitter.com/dfarb