Are your procedures unclear or nonexistent, is your online help difficult to navigate, or are your manuals unwieldy? If so, then your documentation is costing you money.

Documentation problems lead to inefficiency, noncompliance, and reduced productivity.

By taking our Developing Procedures, Policies and Documentation
workshop, you will learn how to

• define audience information needs and requirements
• design information that meets user needs
• develop information that is user-focused, accessible, and easy to update
• organize information in modular, flexible units for later re-use, and
• implement a documentation project.

Click here to learn more.